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Context Help

If you get lost inside our hosting Control Panel, the very first thing you should do is push the Help button, which is visible on each and every page. A popup will appear. It contains thorough information about all the actions that you can carry out on that particular page. Each popup shows up on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a wide assortment of how-to videos describing how to use our hosting Control Panel. They're created for those of you who would like to see how things are getting done instead of only reading articles. Thus, anyone can quickly become familiar with our hosting Control Panel by merely watching our step-by-step educational videos.

F.A.Q.

If you can't discover the solution you searching for, have a glimpse at our extensive FAQ section, which comprises questions asked by real individuals and provides real solutions. We periodically update our Frequently Asked Questions section with new questions & answers in an attempt to encompass all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't discover the answer you need in the Frequently Asked Questions database either, you can contact our excellent team of customer service technicians available 24/7/365 and eager to help you with any question. Each trouble ticket you open will be answered in less than one hour (the average ticket response time is about 20 mins), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 66222

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com