About Us
Being a hosting customer can be embarrassing - you often need to cope with network downtimes and a piteous and sluggish client support service. To top it all off, you have to sign at least in 2 tools so as to administer your domain names, billing transactions and your website itself. When we established Galaxy Gig, we aimed to alter all that.
A New Hosting Approach
The web hosting Control Panel is the part of the web hosting platform that the customers in fact see. And 90% of the web hosts out there use the very same Control Panel - cPanel. We, though, consider cPanel to be old-fashioned and tough to work with - it simply hampers our work. This is why we took the decision to build a different Control Panel - the Hepsia Control Panel. It's new, has an ultramodern look and feel and offers billing, domain name and web site management possibilities, so you can manage all facets of your online presence from a single place. Furthermore, it has a drag 'n' drop File Manager, so you won't need to resort to 3rd-party FTP software. Our tests have confirmed that the Hepsia hosting Control Panel works 3 times as fast as other hosting Control Panels! We have also set up a hosting Control Panel demo account - you can check for yourself how Hepsia works.
A Stable Web Hosting Service
Your website has to be reachable online. That is why we count on first-rate web hosting servers driven by the powerful mix of Linux and Apache. We are also working with four excellent datacenter facilities where you can host your site. This allows us to offer a 99.9% uptime guarantee.
A User-Focused Modus Operandi
Last, but not least - we are there for you! We have Live Chat reps who are there to respond to all your pre-sale inquiries and to help you remedy small technical issues. We have a top-class 24-7-365 technical support service. We offer a 1-hour trouble ticket response time guarantee, but in most instances our client support team members respond to trouble tickets in no more than twenty mins!